This policy explains what personal information Zitaware Solutions (“we”, “us”) collects through this website, why we collect it, and the choices you have. We only collect what we need to reply to you and to work with you.
Information we collect
When you fill in the contact form on this website, we collect:
- Your name and email address
- Your phone number and company name, if you provide them
- The engagement type, service and budget range you select
- The project details you write in your message
If you email us directly, we receive the details you share in that conversation. If you apply for a job, we receive your resume and any information you include with it.
How we use your information
- To reply to your enquiry and discuss your project
- To prepare quotes and set up a free trial if you request one
- To send you a confirmation email when you submit the contact form
- To work with you on an agreed project, including invoices and project updates
- To review job applications
We do not sell, rent or trade your personal information, and we do not use it for unrelated marketing.
How your information is handled
Contact form submissions are sent by email to our inbox (zitawaresolutions@gmail.com) using Google's Gmail service. They are not stored in a separate database on this website. Access is limited to the people at Zitaware Solutions who need it to respond to you or work on your project.
The website is served over a secure HTTPS connection. While we take reasonable steps to protect your information, no method of sending or storing data online is completely secure.
Cookies and tracking
This website does not use analytics tools or advertising cookies. Fonts and images are served from our own website. If we add analytics or similar tools in future, we will update this policy.
Spam protection (Google reCAPTCHA)
Our contact form uses Google reCAPTCHA v3 to protect it from spam and automated abuse. reCAPTCHA collects information about your device and how you interact with the page (such as your IP address and browser details) and sends it to Google, and may set cookies, to tell people and bots apart. This information is handled under the Google Privacy Policy and Terms of Service. We only receive a score indicating whether a submission is likely to be genuine.
Third-party services
Some links take you to services run by other companies, including LinkedIn and Instagram. When you use them, their own privacy policies apply. We are not responsible for how those services handle your information.
How long we keep your information
We keep enquiry and project information for as long as needed to respond to you, deliver our services, and meet legal, tax or accounting requirements. Job applications are kept so we can contact you about future openings, unless you ask us to delete them. You can ask us to delete your information at any time.
Your rights
Under India's Digital Personal Data Protection Act, 2023, and similar laws where you live, you can:
- Ask what personal information we hold about you
- Ask us to correct or update it
- Ask us to delete it
- Withdraw consent for us to use it
- Raise a complaint about how we have handled it
To make any of these requests, contact us using the details below. We will respond as soon as we can.
Children's privacy
This website is intended for businesses and is not directed at children under 18. We do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it was last changed.
Contact us
For any questions about this policy or your information: